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ashleyy
Conversationalist
November 6, 2025
Solved

Can we make message template folders available for certain inboxes?

  • November 6, 2025
  • 3 replies
  • 259 views

We can make individual message templates available to specific inboxes — is there a way to do the same for entire template folders? Thanks for your help!

 

 

 

    Best answer by PhoebeatFront

    Hey Ashley! 

    Phoebe here with the Front team. 👋

    At the moment, you can’t toggle access for an entire Message Template Folder, but I could definitely see why you’d want this. I’d recommend submitting a feature request for this in our Ideas portal: https://community.front.com/ideas 

    Once published, other teams can vote on your submission!

    3 replies

    PhoebeatFront
    Fronteer
    November 7, 2025

    Hey Ashley! 

    Phoebe here with the Front team. 👋

    At the moment, you can’t toggle access for an entire Message Template Folder, but I could definitely see why you’d want this. I’d recommend submitting a feature request for this in our Ideas portal: https://community.front.com/ideas 

    Once published, other teams can vote on your submission!

    -Phoebe, Senior Customer Support Specialist @ Front
    ashleyy
    ashleyyAuthor
    Conversationalist
    November 7, 2025

    Thank you!

    PhoebeatFront
    Fronteer
    November 12, 2025

    You’re welcome, Ashley! Feel free to browse around the Ideas portal and vote for anything else you’d like to see implemented :-) 

    -Phoebe, Senior Customer Support Specialist @ Front