AI generated 'suggested reply' to incoming email

Question

I receive a high volume (daily) of purchase orders from a DNR sender. The new development of a started draft reply to those emails by AI in Front is unwanted, unneeded and now requires an extra step of my tasks to discard the drafted reply email.  When the platform changes gets locked in in the next few days (unfortunately), I sure hope the AI draft suggested reply can be turned off. This is an assist that I do not need and actually adds to my process to decline.

Sadie · Accepted Answer

Hi Jewel! The suggestion here would be to reach out to your Admin with this feedback as Suggested Replies are enabled for an entire workspace. I’ve included a bit more info on that here! https://help.front.com/en/articles/2344960#suggested_replies

https://help.front.com/en/articles/2344960#can_i_enable_a_subset_of_the_copilot_features

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