Add count for tickets in Later tab (Waiting status)

Question

Can we get a count on emails/tickets that are on “Waiting” status beside the Later tab? The Later tab is helpful in quickly filter tickets on hold but without the count, you’d need to click on the tab to see if there are any.

Isaiah · Answer

Hi there 👋Thanks for reaching out about this! While this functionality isn’t currently supported in Front, I’d highly recommend submitting a feature request here!Our feature request form is connected to our Product Ideas Portal, which is accessible to all Front customers. Once submitted, your idea will be added to the portal, where other customers who would benefit from the same functionality can upvote it. You’ll also receive an email notification if your suggested feature is developed and released!Many of the improvements we make to Front come directly from feedback and suggestions like yours, so we really appreciate you taking the time to share your ideas and help us make Front even better! 😃Please let me know if I can help with anything else!

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