Reporting

3 replies
198 views

We are looking for a report, that will provide the below information to export so that we can merge with our inbound phone traffic.

Date

Hour

Inbox

Direction

analytics

cat_apacAnswer

Fronteer

Hi Kevin! Cat here from the Front support team 🌻

It’s also possible to download the analytics report Maxime mentioned in-app ( see https://help.front.com/en/articles/2147) if the API option is not suitable.

All our Analytics topics are documented in detail in our Help Centre: https://help.front.com/en/categories/197-analytics

There is also a really great course in our Front Academy on this topic: Learning Path

Cheers,
Cat

Maxime Haudebert

Fronteer

Hi Kevin!

I suggest checking out our Create Analytics report endpoint, as well as our Analytics topic regarding metrics and the different options we offer to pull data out of Front.

Let us know should you have any questions!

kevin_pulidoAuthor

Conversationalist

Maxime, thank you for your response I really appreciate it. Maybe I’m just not good at the coding etc but I can’t figure this out. lol

cat_apacAnswer

Fronteer

Hi Kevin! Cat here from the Front support team 🌻

It’s also possible to download the analytics report Maxime mentioned in-app ( see https://help.front.com/en/articles/2147) if the API option is not suitable.

All our Analytics topics are documented in detail in our Help Centre: https://help.front.com/en/categories/197-analytics

There is also a really great course in our Front Academy on this topic: Learning Path

Cheers,
Cat

Sign up

Use your Front credentials

Login to the community

Use your Front credentials