We are looking for a report, that will provide the below information to export so that we can merge with our inbound phone traffic.
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We are looking for a report, that will provide the below information to export so that we can merge with our inbound phone traffic.
Date
Hour
Inbox
Direction
Hi Kevin!
I suggest checking out our Create Analytics report endpoint, as well as our Analytics topic regarding metrics and the different options we offer to pull data out of Front.
Let us know should you have any questions!
Maxime, thank you for your response I really appreciate it. Maybe I’m just not good at the coding etc but I can’t figure this out. lol
Hi Kevin! Cat here from the Front support team
It’s also possible to download the analytics report Maxime mentioned in-app ( see https://help.front.com/en/articles/2147) if the API option is not suitable.
All our Analytics topics are documented in detail in our Help Centre: https://help.front.com/en/categories/197-analytics
There is also a really great course in our Front Academy on this topic: Learning Path
Cheers,
Cat
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