NEW BUG : Create message creates draft instead of message

Question

We have been using this endpoint for creating & sending messages via Front for a year now :
https://api2.frontapp.com/channels/{channel_id}/messages

All our messages created via this end point yesterday were created as Draft instead of sending.

We have not made any changes.

Could you please investigate ? Our token access scope is Shared resources

justin · Accepted Answer

Hi ​@exploitation!Justin here with the support engineering team Thank you for bringing this matter to our attention. The observed behavior seems to be a result of modifications implemented last week. Our engineering team completed theirinvestigation and hasreverted these changes resulting in the assignment to the token.As for the issue regarding messages being in a draft state while using the/channels/{channel_id}/messages endpoint, I would recommend reaching out to our support team directly with a few message or conversation IDs where the personal details of these requests and what led to a draft state can be more appropriately discussed. From there, we can take a closer look at the examples and better determine what is occurring.Best,Justin

exploitation · Answer

Also ​@front​@Front Developerwhen I create a conversation with this endpoint, the conversation is now assigned to my Token…My token is not a teammate, why is the conversation assigned to it ?

Sign up

Use your Front credentials

Login to the community

Use your Front credentials