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engineering
Conversationalist
November 21, 2024
Solved

Need help regarding refresh token when client deactivate app from app store

  • November 21, 2024
  • 2 replies
  • 217 views

We are facing a problem whenever the client disable the app fro app store from as shown in attachment. And then when reenable that app and then try to obtain oauth (access token) via api using existing refresh token within the period of 6 months i.e still refresh token is valid, api provide response {"error":"invalid_grant","error_description":"Invalid refresh token"}

 

Best answer by jason

Thanks for flagging this - I’ll check in with our engineers and get back to you via email - we may need to collect some data specific to this case. 

2 replies

jason
jasonAnswer
Fronteer
November 21, 2024

Thanks for flagging this - I’ll check in with our engineers and get back to you via email - we may need to collect some data specific to this case. 

engineering
Conversationalist
November 25, 2024

Thanks for flagging this - I’ll check in with our engineers and get back to you via email - we may need to collect some data specific to this case. 

Thank you Jason,

Please revert to this ASAP as our both clients are getting trouble due to this issue.