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Question

Is GET /teammate_groups supposed to return an empty list?

  • December 3, 2025
  • 1 reply
  • 20 views

danish_murad

I am setting up an integration and using the teammate groups API.

I can successfully create a teammate group and fetch it by id:

  • POST /teammate_groups returns 201 with an id like cir_xxx

  • GET /teammate_groups/cir_xxx returns the full group object

 

But when I call:

GET https://api2.frontapp.com/teammate_groups Authorization: Bearer <token> Accept: application/json

 

I always get:

{ "_links": { "self": "https://api2.frontapp.com/teammate_groups" }, "_results": [] }

 

Same behavior if I use the company host https://company.api.frontapp.com.

 

The same admin token is used for create, get by id, and list, and other endpoints like GET /teams work fine.

 

Am I missing something about how GET /teammate_groups works, or is this a bug with the listing endpoint? Any help would be appreciated.

1 reply

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  • Fronteer
  • December 3, 2025

Hi Danish,

I have sanitized the resource ids from your post, and I recommend you contact Front support with this issue as it is specific to you only.

https://help.front.com/en/contact-us