+2
Hi,
I noticed sometimes the conversation is moved to “trashed” state due to variety reasons. From the API, when I retrieved the conversation, how do I know whether it is in “trashed” state? According to the API doc, the conversation state doesn’t have “trashed” value.
Best,
Best answer by Support Engineering
View originalHi Rob,
If you’re retrieving a conversation via our API, then trashed conversations will have the ‘deleted’ status as we don’t have a separate status that only denotes trashed conversations.
Hope this helps!
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