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Custom Headers

  • May 9, 2025
  • 2 replies
  • 80 views

ragonzalez
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Hello there!

 

Is it possible to include custom headers in the message when a draft is created?
We are trying to uniquely identify messages and conversations across multiple applications when a draft is created and when we receive a response.
We tried embedding a hidden tag in the body, but the tag can be removed.
Also, the company does not want to utilize Front Tags since those are application-specific.

 

Thanks in advance,

Raul

 

Best answer by Andy

Hello! Unfortunately, it is not currently possible to set custom email headers when sending messages from within Front. However, this feature has been requested before. I highly suggest adding a vote to the existing feature request which can be found here.

2 replies

Andy
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  • Fronteer
  • Answer
  • May 9, 2025

Hello! Unfortunately, it is not currently possible to set custom email headers when sending messages from within Front. However, this feature has been requested before. I highly suggest adding a vote to the existing feature request which can be found here.


ragonzalez
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  • Author
  • Conversationalist
  • May 12, 2025

Thanks ​@Andy! I hope that the existing feature request can be prioritized soon