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Chat integration with azure logic

  • July 4, 2025
  • 1 reply
  • 32 views

dominik

Hello, I would like to ask if it is possible to display the typing indicator while waiting for a response from the API, and secondly, how can I authorize the client logging in to the chatbot via SMS?

Best answer by raymond_ching

Hi Dominik,

We don’t currently have a way to control whether or not a typing indicator appears on Front chat if you’re responding to the message via our API, but I would suggest you submit this as a feature request here: community.front.com/ideas. That way you can be notified once it’s possible in Front!

As for authorizing the chatbot via SMS login, can you elaborate a bit more as to what your workflow is here? Are you attempting to access the chatbot via mobile, or something else? I can then see what we have in Front to possibly accomplish this workflow!

1 reply

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  • Fronteer
  • Answer
  • July 7, 2025

Hi Dominik,

We don’t currently have a way to control whether or not a typing indicator appears on Front chat if you’re responding to the message via our API, but I would suggest you submit this as a feature request here: community.front.com/ideas. That way you can be notified once it’s possible in Front!

As for authorizing the chatbot via SMS login, can you elaborate a bit more as to what your workflow is here? Are you attempting to access the chatbot via mobile, or something else? I can then see what we have in Front to possibly accomplish this workflow!