I love the new knowledge base integration with AI, but I’d like to add additional context to the AI based on the user submitted message the AI is looking at.
Having the AI have access to our MCP server means it can look up specific information about the user requesting help as well as access documentation.
Is that a possibility? I couldn’t find a good approach using Connectors.
Best answer by Andy
Hi there! Unfortunately, this isn’t currently possible. However, this would definitely be super cool!
I highly suggest submitting this use case directly to our Product Team in the form of a feature request at our ideas portal here: https://community.front.com/ideas.
+8Hi there! Unfortunately, this isn’t currently possible. However, this would definitely be super cool!
I highly suggest submitting this use case directly to our Product Team in the form of a feature request at our ideas portal here: https://community.front.com/ideas.
+9FYI we’re building ways to bring external agents into Front. Stay tuned to Product Updates in the coming months!
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