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quinn
Conversationalist
Sep 29, 2025 11:41 PM UTC
Solved

Can Front AI Access MCP Server?

I love the new knowledge base integration with AI, but I’d like to add additional context to the AI based on the user submitted message the AI is looking at.

Having the AI have access to our MCP server means it can look up specific information about the user requesting help as well as access documentation.

Is that a possibility?  I couldn’t find a good approach using Connectors.

Andy
AndyAnswer
Fronteer
Sep 30, 2025 2:31 PM UTC

Hi there! Unfortunately, this isn’t currently possible. However, this would definitely be super cool!

I highly suggest submitting this use case directly to our Product Team in the form of a feature request at our ideas portal here: https://community.front.com/ideas. 

3 replies

Andy
AndyAnswer
Fronteer
Sep 30, 2025 2:31 PM UTC

Hi there! Unfortunately, this isn’t currently possible. However, this would definitely be super cool!

I highly suggest submitting this use case directly to our Product Team in the form of a feature request at our ideas portal here: https://community.front.com/ideas. 

quinn
quinnAuthor
Conversationalist
Sep 30, 2025 2:42 PM UTC

Done!  Thanks for letting me know!

 

https://front.ideas.aha.io/ideas/PRD-I-9161

Javier - Developer Relations
Community Manager
May 27, 2026 5:01 PM UTC

FYI we’re building ways to bring external agents into Front. Stay tuned to Product Updates in the coming months!

Javier - Front Developer Relations