Automatic message and Message template

  • 5 July 2023
  • 1 reply

Hi team,


I am trying to send a automatic reply through message template from API 

1.Retreiving the body of the message template

2.Passing the body to the reply conversation 

Here i am unable to see the previous conversations like we see it when we click on reply. 

Is there a way to also prepend the previous conversation when ever we send an automatic reply . 


Best answer by jason 5 July 2023, 20:45

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Userlevel 4
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Hi, Take a look at this post for the answer →