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Adding message with custom metadata to conversation

  • August 26, 2025
  • 2 replies
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I am using the POST `/conversations/cnv_123/messages` endpoint to add a reply message to a conversation that already exists. When I fetch the messages, I see that they contain a `metadata` field that is just {}.  Is there a way to set custom metadata fields for later use in the endpoint? When I try just adding a `metadata` field to my payload, the operation passes but the metadata does not persist when re-fetched.

Best answer by Andy

Hi there! Unfortunately, this isn’t currently possible. In this case I would highly suggest submitting your use case in the form of a feature request via our Ideas Portal found here:https://community.front.com/ideas 

That said, would a conversation custom field be an option here? 

2 replies

Andy
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  • Fronteer
  • Answer
  • August 27, 2025

Hi there! Unfortunately, this isn’t currently possible. In this case I would highly suggest submitting your use case in the form of a feature request via our Ideas Portal found here:https://community.front.com/ideas 

That said, would a conversation custom field be an option here? 


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  • Author
  • Conversationalist
  • August 27, 2025

Thanks for the reply! Unfortunately no, I need the custom field on a per-message scope. I will file something on the feature request page.