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conniechen
conniechen
Fronteer
Nov 12, 2025 11:06 PM UTC

Increasing tag and app object visibility in the message header

One of the big pieces of feedback we heard was the need to see more tags and app objects in the message header. We’re exploring ways to give you easy access to that information when you need it, while retaining a clean and polished experience when you don’t. 

 

➡ Try out the prototype here! ⬅

 

 

As you’re exploring the prototype, I’m curious to know:

  • How do you currently use the data from tags to make decisions or identify trends?
  • Do you have different types of tags (e.g. issue type, product area, customer health)? If so, how do you organize and manage these to be most useful for you or your team?

Thanks, and looking forward to your reactions and feedback!

      23 replies

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      conniechen
      conniechenAuthor
      Fronteer
      Nov 25, 2025 8:18 PM UTC

      ​@kia_slade Hear you on that. We’ll be releasing this feature to beta in a couple days. I’d love for you and your team to try it out and see if it addresses your needs adequately.

      Product @ Front
      lmoss
      lmoss
      Conversationalist
      Nov 13, 2026 5:58 PM UTC

      Hi, old post but I’d like to better understand what the limitations of this feature is. I’m using the Mac desktop app.

       

      We often have over two rows-worth of tags in the header, which is truncated and followed by the (+n) pill. There doesn’t seem to be an easy way to see the full tags list. Hovering over the (+n) pill produces nothing; clicking on the (+n) pill opens the full tags picklist and does not sort by or surface checked items (I would need to manually scroll through our full list of tags, open every hierarchy and continue scrolling, take note of which ones are checked, and deduce which ones are missing from the limited list in the header).

       

      My questions are: 

      • Is the expected behavior a max of two rows of tags?  
      • Is there another feature request open somewhere about this?
      • Any other way to view the issue’s full tags list (without manual recursion through the tags picklist?)
      lmoss
      lmoss
      Conversationalist
      Nov 14, 2026 12:25 AM UTC

      Please ignore! I somehow missed that they were above the input/focus area!

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