Monitor the quality of every AI Agent conversation

Hey! 

We’re building out functionality to score every AI interaction, diagnose what went wrong, and validate changes before go-live — for your AI agents.

As part of this, Smart QA & Smart CSAT help you measure quality at scale across every conversation — human and AI. Smart QA scores AI Agent performance against your quality rubric, while Smart CSAT infers customer satisfaction on AI Agent conversations.

Comment on how you are measuring AI Agent quality today, if you are using any tooling or built your own, and if you’d like access to Smart CSAT + Smart QA -- for design partners you will get an extended 60 day trial (normally 14 days for Smart CSAT, 30 days for Smart QA)!

Book in time with me to run through these features + preview some designs on the upcoming functionality for AI Agent quality measurement and performance tuning. 

Thanks

Helena