We’re excited to introduce application channel message templates in Front, designed to streamline your messaging workflows by enabling template synchronization directly from your external services. This feature offers a robust solution for maintaining consistency and efficiency in your communication channels, providing a seamless way to sync message templates created in external services (such as WhatsApp, Facebook, Google, etc.) into Front for use with your application channels.
Application message templates are supported through two new API endpoints:
- Sync application message template for importing external templates for the first time
- Update application message template for propagating updates to existing templates
To get started, ensure you have enabled the Templates checkbox in your application channel settings within your developer app.
The templates are configured in the external service (such as WhatsApp, Facebook, or Google) and synchronized to Front using the Channel API. These templates can include variables that are dynamically replaced with Front-specific values when sent, offering a high degree of customization.
We're confident that this new feature will significantly enhance the messaging capabilities of your application channel, making your communications more efficient and personalized. Please let us know if you have any feedback!
And as always, happy coding!