You can now configure pagination for application requests!
When enabled, the dynamic dropdown in macros loads data page by page as the user scrolls—making it easy for customers to work with larger data sets—no additional macro configuration required. If a dropdown’s app request is paginated (or gets converted to one), the scrolling behavior automatically kicks in for Front teammates. In combination with creating structured, multi-step macros that capture teammate answers, you can now build robust workflows that allow you to execute actions in external systems for the exact item you want to modify.
Example use cases:
- Searching through customer records in a CRM
- Selecting from a product catalog in an external inventory system
- Choosing the correct order to refund for a customer
For setup details, visit our Help Center.
