Check out a highlight reel of what’s new in Front this past month:
And below, you’ll find links to all the updates we covered:
- New analytics features for Smart QA + custom fields: Schedule Smart QA reports straight to your inbox, and unlock deeper insights with analytics for your custom fields.
- AI Translate (SMS, chat, Facebook Messenger): Instantly translate messages in synchronous channels so conversations keep moving.
- Guru as a knowledge source: Sync your Guru knowledge base to power Front AI replies and suggestions.
- Build with AI (Macros + dynamic variables): Describe the workflow you want and let Front generate macros and dynamic variables for you.
- Clone message templates: Clone templates in a few clicks to reuse and adapt what works.
- Customer Champions Program: Apply to become a Front Customer Champion — our brand new program — and choose how you’d like to participate.
- Early AI access (beta groups): Join beta groups like AI Admin and AI knowledge sources to shape what’s coming.
- Upcoming events + replays: Register for upcoming events and watch on-demand replays to go deeper on how real companies are using Front to drive their business.