We’ve just made it easier to keep your inboxes covered with staffing goals for our native Workforce Management add-on. Staffing goals enable you to set minimum teammate coverage requirements per inbox and day, while flagging when your inboxes are under- or overstaffed. With Front’s native Workforce Management add-on, you can also:

• Streamline scheduling: Create custom recurring shifts with defined inboxes, teammates, and cadence. Get complete oversight into staffing with filterable timeline schedule views.
• Stay ahead of coverage gaps: Keep schedules up to date with native time-off management and coming soon, Google Calendar syncs. Quickly spot and fix staffing gaps with coverage gap alerts.
• Improve team productivity: Teammates get full visibility into their upcoming shifts with improved teammate schedule view. You automatically route conversations based on shift schedules and workloads, preventing burnout. 

Workforce Management is available on Growth, Scale, Professional, and Enterprise for $20 per month for each user scheduled through the add-on and is also available for a 30-day free trial. See how Workforce Management works in 2 minutes in this demo video.