Skip to main content

Ready to peek behind the curtain and see what’s cooking? Here’s our exclusive webinar where we unveil our upcoming roadmap and show off some shiny new features guaranteed to level up your Front experience.

Here is the recording to our webinar if you missed it:

 

This is what we cover:
🎟️ Ticketing Made Easy: Say hello to a new workflow and analytics to help your team track and resolve issues in record time.
🤖 Self-Service FTW: Scale your support game with an upgraded knowledge base and chatbot tools.
✨ AI Superpowers: Let AI assist your team with smarter insights and faster issue resolution.
📢 Latest Updates: ICYMI, we’ll recap our recent product releases.

🎥 New video library: Our team will be building a brand new crash course video library, and we want to hear what videos you’d like us to make! Tell us in this post. 

 

Who’s the webinar for?

  • Front users ready to unlock all the platform’s potential
  • Team leaders and managers on the hunt for better collaboration tools
  • Anyone curious about what’s next in the world of Front

 

Grab your coffee and let’s hang out! We can’t wait to share what we’ve been working on with our favorite community. 

 

Drop any questions you have below and subscribe to the thread for updates, as we’ll post Q&As from the session here 👀 

Will analytics track statuses cumulatively (like showing all waiting statuses together) or separately (per custom status, like showing “Waiting on Customer” vs. “Waiting on Representative”)?

Or preferably both?

Can ticketing be enabled by user/team? So not all company would function under the ticketing system?

To those who are subscribed to this thread for updates -- we’ve edited the original post to include the recording from today’s roadmap webinar, so feel free to catch up if you had to leave early or if you want to share with your teammates! 

We’ll be posting the Q&As in the upcoming week as we work with our product team to answer them! Thank you all so much for the feedback and questions. We’re excited to share more 😎

Reply


Terms & ConditionsCookie settings