Deflection is cheap. Churn isn’t. If your AI strategy ends at deflection, so will your customer relationships.
That’s why your escalation paths and behind-the-scenes collaboration can make or break your customer experience.
Join us on October 1 at 10 am PT to see our newest feature releases that bridge safe automation with exceptional, VIP-level service and hear about the latest strategies from the frontlines.
Plus, we’ll hear directly from Front customer, Erik Finch, Director of Operations at Boundless Immigration, about his game-changing AI workflows in action.
You’ll walk away with:
- A first look into Front’s new AI agent and other AI features that make resolutions lightning-fast
- More ways to bolster service quality with a reimagined Slack integration and next-gen tasks
- Recognizing the common pitfalls of AI-led deflection
- An understanding of how to maximize the benefits of AI within your support operations