Skip to main content
Announcement

How Front aligns product and support through quarterly syncs

  • April 22, 2025
  • 0 replies
  • 65 views
How Front aligns product and support through quarterly syncs
Forum|alt.badge.img

Want a closer connection between customer feedback and product decisions? At Front, we’ve built a system that works: quarterly Support Fix meetings.

 

These syncs help surface recurring support issues, highlight customer pain points, and drive actionable product improvements.

 

✅ Align on customer impact

✅ Track fix progress with a shared spreadsheet

✅ Empower support to influence product decisions

 

💡 Check out the article to see how to run your own Support Fix meeting

👉 Download the template