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Deadboltdon
Conversationalist
February 7, 2025
Question

Sort the conversation with newest at the top

  • February 7, 2025
  • 2 replies
  • 608 views

Hello this is probably very simple but just not seeing it as a option.  
I can sort the inbox so that the newest email is on top.   But what I am looking for is a way to sort the conversations/replies from the customer or the team, once I open a email thread.  
Currently if the team adds a internal message.  I need to scroll through the entire thread to the bottom in order to see it the most current reply. 

    2 replies

    Deadboltdon
    Conversationalist
    February 7, 2025

    I did see the “jump to most recent” box.  But would like it to just place it on top every time.

    Sadie
    Fronteer
    February 10, 2025

    Hi there! As it turns out, what you described is not currently possible in Front. However, I suggest submitting it as a feature request to our Product Team here! https://front.ideas.aha.io/ideas

    Thanks for making Front even better!

    Sadie - Senior Customer Support Specialist