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alexo
alexo
Helper
January 24, 2024

Help article for setting up SendGrid DNS Records on AWS needs to be updated

  • January 24, 2024
  • 3 replies
  • 288 views

Hey, the AWS Route 53 interface has changed and no longer has a Create Record Set button for creating a record, and instead only has a Create Record button. This can cause confusion to new users setting this up since help article in Front (https://help.front.com/en/articles/2292) shows a screenshot containing the “Create Record Set” button. I was following the help guide so it took me some time to figure out that the AWS interface has changed

    3 replies

    dean_gallagher
    Fronteer
    January 25, 2024

    Hi Alex,

     

    Dean from Front’s support team here 👋

     

    Thanks for reaching out about this, and sharing the details regarding the required updates to our hep centre article. I’m going to loop in the relevant team internally, and we’ll work to get the screenshots to align with current AWS features. 

     

    If anything else comes up, please don’t hesitate to let us know. 

      dean_gallagher
      Fronteer
      January 29, 2024

      Hi Alex,

       

      I just wanted to follow-up to let you know that we’ve been able to update our Help Centre article based on your feedback. Please see the updated article here: https://help.front.com/en/articles/2292 

      Thanks so much for helping us keep our documentation up to date. 

        alexo
        alexoAuthor
        Helper
        January 29, 2024

        Hey @dean_gallagher thats great!! Thanks for the prompt responses and quick action. 

        alexo@tanadigital.com.au
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