Our organization is using ClickUp to manage work by creating a ticket for each task. In the case that we are using Front as the primary communication tool with clients, how do we ensure seamless transition between ClickUp tasks updates and collaboration comments in Front?
Question
Managing backlog of work in both Front and ClickUp
+6Hi there! Cat here from the Front support team 🌻
The ClickUp team built an integration for the Front app which allows you to access ClickUp directly from your inbox to search for, link, and create new tasks. You can also link Front conversations with ClickUp tasks to share feedback with your product team, track bugs, update client project status, and more.
→ https://help.front.com/en/articles/2352
The integration with ClickUp is available to install with all Front plans 🙌
Cheers,
Cat
I’m facing a similar situation with two of our departments. Specifically, one that is client facing (Client Services) and a second (Verifications) who verifies information prior to client submittal and approval. The issue is sprouting from the handoff of a request Client Services requesting the Verification Team to verify a series of locations. Even though there is one order (the incoming email request) the email contains multiple locations tied to the order all of which are handed off to different members of the verification team. We’re having to generate subtasks for each location received to ensure each out is accounted for by the different members of the verification teams, but how can we associate one email to the team members associated to the subtasks within Click Up to ensure that information isn’t lost in transition?
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