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chaseleone
chaseleone
Conversationalist
September 4, 2024

Consolidating Channels

  • September 4, 2024
  • 1 reply
  • 128 views

Recently our team has been working to consolidate our various communication channels (Whatsapp, Text, Email, etc.) and using Front to consolidate channels into a single source has helped our Support Team increase efficiency AND decreased the time it takes to respond to internal users and external customers!

      1 reply

      helena
      helena
      Community Manager
      September 5, 2024

      @chaseleone This is so cool to hear, and exactly why we built Front! I think our own support team could’ve written this comment 😄 We’re glad to have you here, and eager to help out with anything you have questions about!

      Product Education Lead, Front
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