We are currently utilizing two e-mail addresses for two workspaces. These sometimes overlap. I was wondering if anyone has had success in going from multiple e-mail addresses to just one and still be able to assign tickets automatically to the proper workspace?
Did you utilize Rules to make this successful?
+6Hi there! Cat here from the Front support team 🌻
Would it be possible to share an example of your current situation and of what you’d like to happen? We’ll then be better placed to look into potential solutions for your team!
Cheers,
Cat
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