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norabentz
Enthusiast
July 9, 2025
Question

Anyone Using Front to Automate Account Follow-Ups?

  • July 9, 2025
  • 1 reply
  • 168 views

Hi!
Has anyone automated follow-ups for account check-ins or feature adoption using Front rules or integrations?
Looking for lightweight ways to ensure no account falls through the cracks without relying too heavily on manual tasks. 

    1 reply

    PhoebeatFront
    Fronteer
    July 9, 2025

    Hey Nora! 

    Phoebe here with the Front team. 

    We’d recommend using auto-reply rules to send an automated follow-up email. Here’s an example of how that could work. 

    1. Create a tag [Onboarded] 
    2. Create a rule to follow up 2 weeks later:
     


     

    -Phoebe, Senior Customer Support Specialist @ Front