Hi!
Has anyone automated follow-ups for account check-ins or feature adoption using Front rules or integrations?
Looking for lightweight ways to ensure no account falls through the cracks without relying too heavily on manual tasks.
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Hey Nora!
Phoebe here with the Front team.
We’d recommend using auto-reply rules to send an automated follow-up email. Here’s an example of how that could work.
1. Create a tag Onboarded]
2. Create a rule to follow up 2 weeks later:

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