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Question

Anyone Using Front to Automate Account Follow-Ups?

  • July 9, 2025
  • 1 reply
  • 54 views

norabentz
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Hi!
Has anyone automated follow-ups for account check-ins or feature adoption using Front rules or integrations?
Looking for lightweight ways to ensure no account falls through the cracks without relying too heavily on manual tasks. 

1 reply

PhoebeatFront
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Hey Nora! 

Phoebe here with the Front team. 

We’d recommend using auto-reply rules to send an automated follow-up email. Here’s an example of how that could work. 

1. Create a tag [Onboarded] 
2. Create a rule to follow up 2 weeks later: