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Community Manager
Jun 12, 2023 2:52 PM UTC
New Release

Give more context with tag descriptions

Related products:StarterProfessionalEnterprise
Give more context with tag descriptions

Now you can add descriptions to your tags from the Tags menu in settings or directly from the tag menu in a conversation. Teammates can then hover over a tag in a conversation to see the description for more context and clarity.

    1 reply

    Conversationalist
    Oct 23, 2023 9:31 PM UTC

    With tag descriptions being a new feature, is there going to be a way to mass update tag descriptions? I tried looking through your documentation but the Update Tag call doesn’t include descriptions at this time.

    https://dev.frontapp.com/reference/patch_tags-tag-id

    Are there any other workarounds? We have over 1000 tags so adding the description manually for each seems like a daunting task.