Last fall, we released dynamic objects, which created useful shortcuts to your external systems. With Connectors, you can pull in even more third-party data to provide contextual information to agents without app switching.  

With Connectors, you can: 

• Flexibly bring in info about orders, shipments, bookings, and more 
• Quickly access external data to build powerful workflows

Read more in our blog or check out our help center on how to get started building Connectors.