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Community Manager
January 16, 2025
New release

Centralize ticket submission and tracking with customer portal

Related products:ProfessionalEnterprise
  • January 16, 2025
  • 0 replies
  • 141 views
Centralize ticket submission and tracking with customer portal

With the new customer portal, now in open beta, customers have a convenient way to track their requests on their own, reducing unnecessary back-and-forth with your team. After you set up the portal, customers can submit inquiries and see the full conversation history with your support team. Every time an agent responds, customers will be notified instantly of the latest updates. Learn more.