We’ve added support for two new channels, Telegram and Dialpad SMS, so you can reduce app switching.
The Telegram + Front integration enables you to connect a Telegram bot as a channel in Front and manage conversations with individual customers or groups of customers entirely from Front. The Front + Dialpad SMS integration brings all customer communications into one place, from emails to SMS to phone calls, enabling sending and receiving of messages using a Dialpad phone number directly from Front.
Learn how to set them up now:
Connect your Dialpad SMS channel
- Connect your Telegram channel