We’ve added support for two new channels, Telegram and Dialpad SMS, so you can reduce app switching. 
 

The Telegram + Front integration enables you to connect a Telegram bot as a channel in Front and manage conversations with individual customers or groups of customers entirely from Front. The Front + Dialpad SMS integration brings all customer communications into one place, from emails to SMS to phone calls, enabling sending and receiving of messages using a Dialpad phone number directly from Front.

Learn how to set them up now:

• Connect your Dialpad SMS channel

• Connect your Telegram channel