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Uploading custom font to knowledge base > should only affect header text

  • May 30, 2024
  • 4 replies
  • 97 views

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We uploaded our custom fonts to our knowledge base, but it affects ALL the text, which makes the body text harder to read. It would be nice for either the uploaded custom text to only affect the header text or for us to be able to choose. 

 

Best answer by cat_apac

Hi @Kmeraw , Cat here from the Front support team 👋🏼

I wanted to let you know that this does seem to be expected behaviour in terms of the logic in the system, so we would definitely recommend submitting a feature request to the Product Ideas Portal that Javier linked if you would prefer to see different behaviour in the future!

Cheers,
Cat

4 replies

Javier - Developer Relations
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@Kmeraw  I can help move this topic for you. Where would you like to post it?


Forum|alt.badge.img+2
  • Author
  • Conversationalist
  • May 30, 2024

@Kmeraw  I can help move this topic for you. Where would you like to post it?

Just to the general forum would be great! Or wherever you think is best. Thank you. 


Javier - Developer Relations
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I moved this to our Product Q&A. Our Support team can confirm the expected behavior. If the behavior of the fonts isn’t a bug, then this might be something to submit as a product idea.


cat_apac
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  • Fronteer
  • Answer
  • June 2, 2024

Hi @Kmeraw , Cat here from the Front support team 👋🏼

I wanted to let you know that this does seem to be expected behaviour in terms of the logic in the system, so we would definitely recommend submitting a feature request to the Product Ideas Portal that Javier linked if you would prefer to see different behaviour in the future!

Cheers,
Cat