Hello Everyone,
There’s been a recent happening in Front, not sure if it’s a bug. We have two customers emails coming through to Front under the same email thread. Has anyone experienced this before and what’s the fix for it?
Thank you.
Hello Everyone,
There’s been a recent happening in Front, not sure if it’s a bug. We have two customers emails coming through to Front under the same email thread. Has anyone experienced this before and what’s the fix for it?
Thank you.
Best answer by raymond_ching
Hi Stella,
Can you please write into the support team using our form here (https://help.front.com/en/contact-us) with specific conversation IDs of where this is happening? We can take a deeper look from there, thanks!
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