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Two Emails in One Thread

  • 1 July 2024
  • 1 reply
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Hello Everyone,

There’s been a recent happening in Front, not sure if it’s a bug. We have two customers emails coming through to Front under the same email thread. Has anyone experienced this before and what’s the fix for it?

 

Thank you.

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Best answer by raymond_ching 1 July 2024, 18:14

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Hi Stella,

Can you please write into the support team using our form here (https://help.front.com/en/contact-us) with specific conversation IDs of where this is happening? We can take a deeper look from there, thanks!

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