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Tags used are not showing up in analytics

  • February 26, 2024
  • 1 reply
  • 54 views

I’m using a bunch of tags in conversations and when I go to the report, it will only show 1 tag that used once in more than hundreds of conversations. 

Anyone having this issue? Is it a configuration thing? 

Best answer by Jessye

Hi there! It sounds like it might be a configuration issue, but we’d need to take a closer look at your account and analytics configuration in order to assist. I sent you a message separately so that we can troubleshoot. :) 

1 reply

Jessye
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  • Fronteer
  • 11 replies
  • Answer
  • February 27, 2024

Hi there! It sounds like it might be a configuration issue, but we’d need to take a closer look at your account and analytics configuration in order to assist. I sent you a message separately so that we can troubleshoot. :)