Tags used are not showing up in analytics

  • 26 February 2024
  • 1 reply

I’m using a bunch of tags in conversations and when I go to the report, it will only show 1 tag that used once in more than hundreds of conversations. 

Anyone having this issue? Is it a configuration thing? 


Best answer by jessye 27 February 2024, 17:10

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Hi there! It sounds like it might be a configuration issue, but we’d need to take a closer look at your account and analytics configuration in order to assist. I sent you a message separately so that we can troubleshoot. :)