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cody
cody
Conversationalist
July 21, 2023
Solved

SMS Channel for imessage

  • July 21, 2023
  • 3 replies
  • 493 views

Hi All,

 

I’d love to have a channel for my SMS messages from my cell phone. Most of my texts are business related and having them in Front would be a amazing! Does anyone know if that’s possible or how to accomplish?

    Best answer by cat_apac

    Hi Cody, thanks for reaching out!

    iMessage is not currently supported at Front, but we’d love to know more about your use case if you want to add a vote + comment to this feature request in our Product Ideas Portal: https://front.ideas.aha.io/ideas/PRD-I-2215

    Cheers,
    Cat

    3 replies

    cat_apac
    cat_apacAnswer
    Fronteer
    July 24, 2023

    Hi Cody, thanks for reaching out!

    iMessage is not currently supported at Front, but we’d love to know more about your use case if you want to add a vote + comment to this feature request in our Product Ideas Portal: https://front.ideas.aha.io/ideas/PRD-I-2215

    Cheers,
    Cat

    Javier - Developer Relations
    Javier - Developer Relations
    Community Manager
    July 24, 2023

    Just a note, we do have integrations that support SMS, such as Dialpad, Twilio SMS, JustCall, Ringover, and Toky, but you generally have to sign up a phone number through those services. As Cat mentioned, if you are looking for something native out of the box with Front for iMessages, voting for it at community.front.com/ideas is your best bet, and then make sure to subscribe to our Product Updates page to learn of when features are deployed!

    Javier - Front Developer Relations
    cody
    codyAuthor
    Conversationalist
    July 24, 2023

    Hi Javier,

    As a business owner, consultant, and CFO, I receive a significant number of business related text messages, many of which have actionable items that are difficult to track and share within iMessage to the right team members. Having those directly in Front would allow me to assign to team members, snooze, add notes, and track deadlines for those texts. It would also help in tracking personal texts related to event invitations etc.

     

    Thanks!

    Cody

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