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Front User
Front User
Fronteer
May 10, 2023 3:05 PM UTC
Solved

Show accounts pinned on your sidebar

Hi,

 

Is there a way to show accounts pinned on your sidebar without making a tag?

Community SupportAnswer
Fronteer
May 10, 2023 3:09 PM UTC
If you want one pin per account, than a tag is the best way. However, you could also use a view! You would still need to use tags to label each conversation, but then you could use a view to see a "batch" of accounts in one pinned section. 
 
More on that feature here: Views
 
--Phoebe
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3 replies

Community SupportAnswer
Fronteer
May 10, 2023 3:09 PM UTC
If you want one pin per account, than a tag is the best way. However, you could also use a view! You would still need to use tags to label each conversation, but then you could use a view to see a "batch" of accounts in one pinned section. 
 
More on that feature here: Views
 
--Phoebe
aniko_lorincz
aniko_lorincz
Conversationalist
Dec 13, 2024 12:49 PM UTC

Hi All, 

On the back of this question, can we also manually amend accounts on side bar?

Thanks

cat_apac
cat_apac
Fronteer
Dec 16, 2024 3:07 AM UTC

Hi there! Cat here from the Front support team 🌻

> can we also manually amend accounts on side bar?

I’m afraid not - except by the View method that Phoebe outlined where you tag each conversation with the Account and then create a view for the tags.

Cheers,
Cat

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