Hi Lindsey!

Sorry to see you’re having some issues with your rule set up in Front. Please could you kindly reach out to us directly via support@front.com so we can work together to resolve this? 

Thanks so much! :) 

Hi ​@lindsey_biggs , I had this happen to me before! I suggest checking the rule to see if the stop processing other rules box is checked (screenshot below). It’s at the bottom of each rule.

For me, this was the reason my other rules weren’t executing as planned. Let me know if this helps!

​@shauna_proctor I reached out yesterday and am still waiting for a response. 

​@april.lackpour Thank you for the response! that box isn’t checked for any of my rules. Should it be checked?

Hi ​@lindsey_biggs that’s good then! If one of the rules have that box checked, the rules that follow will not be processed (is my understanding).

It sounds like you are having a different issue, I hope the support team can help from here!