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Recalling an email

  • May 30, 2024
  • 2 replies
  • 147 views

hasith

Can you recall an email after it was sent but the recipient has not opened the email yet? TIA

Best answer by PhoebeatFront

Hey Hasith, Phoebe here with the Front team. 

Sam is correct-- we don’t support this feature. We recommend using the Send Later function if you find you sometimes wish to un-send emails after hitting send, but this is not the same as a recall function. 

We do have a feature request for a recall function which you can vote by going here: https://community.front.com/ideas and searching PRD-I-1876. 

2 replies

samsheridan
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No, that would not be possible with Front, or even most types of email services because once an email is delivered to the 3rd party destination server it cannot be recalled.


PhoebeatFront
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Hey Hasith, Phoebe here with the Front team. 

Sam is correct-- we don’t support this feature. We recommend using the Send Later function if you find you sometimes wish to un-send emails after hitting send, but this is not the same as a recall function. 

We do have a feature request for a recall function which you can vote by going here: https://community.front.com/ideas and searching PRD-I-1876.