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No Send & Archive Option on Mobile App When Send & Snooze is Enabled

  • January 5, 2024
  • 4 replies
  • 37 views
josef
  • josef
  • Conversationalist
  • 2 replies

I use Front on my phone quite often and one feature that’s really missing is the following.

 

When you have Send & Snooze enabled, there is no way to Send & Archive a message on the phone in an open thread. 

 

On desktop, you can just press CTRL + Enter. There should be an option for mobile as well.

Best answer by helena

Hi @josef, wanted to offer this in case it could be helpful, though it does take an extra click -- on mobile, you can press the expand button on your draft to see the full composer mobile view, and then pressing the Send button will give you the Send & Archive option. You can even turn off the quick-reply composer (meant for quick text-only replies) so that the full composer shows when you reply. The setting is located inside the settings icon on mobile. 

4 replies

Javier - Developer Relations
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Hi @josef,

 

Thanks for suggesting this. I recommend you add this as an idea so that our Product team can keep track of it and other Front users can vote on it.

 

Cheers

Javier - Front Developer Relations
josef
  • josef
  • Author
  • Conversationalist
  • 2 replies
  • January 5, 2024

Done, thx.

helena
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  • helena
  • Community Manager
  • 152 replies
  • Answer
  • January 5, 2024

Hi @josef, wanted to offer this in case it could be helpful, though it does take an extra click -- on mobile, you can press the expand button on your draft to see the full composer mobile view, and then pressing the Send button will give you the Send & Archive option. You can even turn off the quick-reply composer (meant for quick text-only replies) so that the full composer shows when you reply. The setting is located inside the settings icon on mobile. 

Product Education Lead, Front
josef
  • josef
  • Author
  • Conversationalist
  • 2 replies
  • January 5, 2024

Thanks Helena, that fixes my issue!


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