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josef
Conversationalist
January 5, 2024
Solved

No Send & Archive Option on Mobile App When Send & Snooze is Enabled

  • January 5, 2024
  • 4 replies
  • 231 views

I use Front on my phone quite often and one feature that’s really missing is the following.

 

When you have Send & Snooze enabled, there is no way to Send & Archive a message on the phone in an open thread. 

 

On desktop, you can just press CTRL + Enter. There should be an option for mobile as well.

Best answer by helena

Hi @josef, wanted to offer this in case it could be helpful, though it does take an extra click -- on mobile, you can press the expand button on your draft to see the full composer mobile view, and then pressing the Send button will give you the Send & Archive option. You can even turn off the quick-reply composer (meant for quick text-only replies) so that the full composer shows when you reply. The setting is located inside the settings icon on mobile. 

4 replies

Javier - Developer Relations
Community Manager
January 5, 2024

Hi @josef,

 

Thanks for suggesting this. I recommend you add this as an idea so that our Product team can keep track of it and other Front users can vote on it.

 

Cheers

Javier - Front Developer Relations
josef
josefAuthor
Conversationalist
January 5, 2024

Done, thx.

helena
helenaAnswer
Community Manager
January 5, 2024

Hi @josef, wanted to offer this in case it could be helpful, though it does take an extra click -- on mobile, you can press the expand button on your draft to see the full composer mobile view, and then pressing the Send button will give you the Send & Archive option. You can even turn off the quick-reply composer (meant for quick text-only replies) so that the full composer shows when you reply. The setting is located inside the settings icon on mobile. 

Product Education Lead, Front
josef
josefAuthor
Conversationalist
January 5, 2024

Thanks Helena, that fixes my issue!