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Hello,

 

I am looking for some advice on how to send a mass/bulk email to customers we have quoted work for in an one email but I want them to have their individual thread. I would normally BCC all of the customers in one email, but Front puts them all in one thread and the responses get crazy.  Any suggestions?

 

Hi Steph! Great question!

Have you looked into using the Sequences feature that Front offers? Access to this feature will depend on your plan, but it’s a great option when bulk emailing recipients. 😊

“Using A Dedicated Bulk-mailing Tool Like Hubspot, Mailchimp or Marketo

and handling the responses to your mail in Front,” would provide you with the ability to send bulk email using enhanced features like:

  • Automation features that help schedule and stagger major email blasts.
  • Detailed analytics providing insight into open rates, engagement, and unsubscribe rates.
  • Flexible list management options to manually add or import contacts.
  • Customizable email templates and drag-and-drop editor features to design emails.
  • Trusted delivery and compliance with CAN-SPAM regulations.

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