Google Group Collaborative Inbox

  • 17 April 2024
  • 1 reply

Hi there! We are looking to transition another team over to Front. They currently operate using Google Groups instead of a Google Email Account. There is not a way “on the Google side” to transition a Google Group to a Google Email Account. So we are looking into Google’s option of a Collaborative Inbox. I am trying to figure out if the Collaborative Inbox would be configured the same way as a standard Google Email Account would be through Front? Or would this be set up as a Google Group in Front? The distinction between the two on our end is that the Google Group does not have a 2-way sync, but a standard Google Email Account does. 


Best answer by JohnW 17 April 2024, 16:45

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Hi @rachaelm These resources might be helpful

How to add a Google Group (
Add a group as an email address in Gmail - Google Groups Help