We’ve recently moved our shared outlook inboxes to Front, but we still have some emails that need to be sent directly via outlook.
This is caused one large issue: Every time an email is sent via outlook, that email shows up as a new ticket in our shared Front email box.
Is there anything that can be done to prevent this - somehow either not sync emails sent via outlook or automatically move those emails to the Front Archive folder?
thanks!!
Best answer by helena
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