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amberlyb
amberlyb
Enthusiast
August 29, 2024
Solved

Draft Emails Deleting

  • August 29, 2024
  • 1 reply
  • 339 views

Hi all!

I’ve noticed that, when I reply to a new message in a Front thread, it clears any draft I currently had (i.e, if a new response comes in while I am drafting an email). Is there a way to undo when a draft is cleared or a way for this to not happen at all?

Thanks! 

    Best answer by Sadie

    Hi Amber! This sounds a bit strange. A member of our Support Team will be reaching out to you directly!

    1 reply

    Sadie
    SadieAnswer
    Fronteer
    August 30, 2024

    Hi Amber! This sounds a bit strange. A member of our Support Team will be reaching out to you directly!

    Sadie - Senior Customer Support Specialist
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