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J
jelle
January 15, 2025
Solved

Chat Translate

  • January 15, 2025
  • 1 reply
  • 169 views

When we have an incoming chat in say German, we would like to translate it to English. Then compose our reply in English, translate back to German.

In the email channel this translate option is available, however not in chat.
 

is this coming? We now need to copy paste in Google Translate multiple times..

    Best answer by shree_mundra

    Hi there! 

    Shree here from the Front Support Team 👋 

    Thank you for reaching out and providing these details! At the moment, it’s not possible to automatically have the chat translated from German to English. 

    If you would like, you can submit a request for it at this link. 

    This feature submission form is linked to our Product Ideas Portal which is accessible to all users. When features are submitted, they are listed in the Ideas Portal and can be upvoted by other Front customers who may want the same feature to improve their team's workflows.

    Happy to answer any other questions! 

    1 reply

    shree_mundra
    shree_mundraAnswer
    Fronteer
    January 16, 2025

    Hi there! 

    Shree here from the Front Support Team 👋 

    Thank you for reaching out and providing these details! At the moment, it’s not possible to automatically have the chat translated from German to English. 

    If you would like, you can submit a request for it at this link. 

    This feature submission form is linked to our Product Ideas Portal which is accessible to all users. When features are submitted, they are listed in the Ideas Portal and can be upvoted by other Front customers who may want the same feature to improve their team's workflows.

    Happy to answer any other questions! 

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