Hi,
How can bot help in Front?
Thank you,
Sharifah
Solved
Bot
Best answer by cat_apac
Hi there! Cat here from the Front support team 🌻
Front chatbots are a powerful tool to ensure your team is focused on answering the most important conversations. Chatbots can help you gather information about a customer’s inquiry. From there, the chatbot can either directly resolve the inquiry, or can pass it along to an agent to handle.
Take a Front Academy course here to learn more about leveraging chatbots to achieve your goals or check out our Chatbot documentation here: Using chatbots with Front Chat
Cheers,
Cat
+6Hi there! Cat here from the Front support team 🌻
Front chatbots are a powerful tool to ensure your team is focused on answering the most important conversations. Chatbots can help you gather information about a customer’s inquiry. From there, the chatbot can either directly resolve the inquiry, or can pass it along to an agent to handle.
Take a Front Academy course here to learn more about leveraging chatbots to achieve your goals or check out our Chatbot documentation here: Using chatbots with Front Chat
Cheers,
Cat
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