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Best way to create rule for calendar invites

  • April 12, 2024
  • 2 replies
  • 144 views
benanderson

Hi, I have a rule setup that says when an individual gets an email it should be moved to a shared inbox. I want to set the rule that says not to move calendar invites sent to the individual. 

I have tried a rule to say if the header contains Exchange-Calendar then to notify the inbox owner and stop processing any other rules. I had this set up as rule number 1 but it still went to rule number 2 and sent to the shared mailbox. 

 

I am probably looking at the wrong header section but is there a better or correct way to set a rule against a calendar invite?

Best answer by dean_gallagher

Hi benanderson,

 

Dean from Front’s support team here 👋

 

I think leveraging dynamic variables here could solve your issue. 

 

A rule like below should work to identify if the email contains x-ms-exchange-calendar-originator-id in the headers.  

 

 

Can you try setting this up on your end to see if this works for you?

 

Please let us know 😃

 

All the best,

Dean

2 replies

D
Forum|alt.badge.img+2

Hi benanderson,

 

Dean from Front’s support team here 👋

 

I think leveraging dynamic variables here could solve your issue. 

 

A rule like below should work to identify if the email contains x-ms-exchange-calendar-originator-id in the headers.  

 

 

Can you try setting this up on your end to see if this works for you?

 

Please let us know 😃

 

All the best,

Dean

benanderson
  • benanderson
  • Author
  • Conversationalist
  • May 3, 2024

Thanks Dean I will look into this

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