Question

Auto Replies and Distribution Lists

  • 18 January 2024
  • 1 reply
  • 66 views

Auto replies are a big selling point that our teams would like to take advantage of, but we typically run into issues since using a distribution list is not compatible with the feature per testing and the setup guide.

 

Has anyone found a good workaround, or an easy way to automate replies when there’s a distribution list in the recipients field?


1 reply

Userlevel 2
Badge +3

Hi Danielle! Thank you for posting this question 😊

 

Can I confirm, are you referring to having a Distribution List in the recipients (To: or CC: fields for example)? 

Or is this for messages that are received on a DL address (that you have connected to Front), from which you’re looking to send auto-replies?

 

Cheers 🙏

Luke

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