Auto replies are a big selling point that our teams would like to take advantage of, but we typically run into issues since using a distribution list is not compatible with the feature per testing and the setup guide.
Has anyone found a good workaround, or an easy way to automate replies when there’s a distribution list in the recipients field?
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Hi Danielle! Thank you for posting this question 😊
Can I confirm, are you referring to having a Distribution List in the recipients (To: or CC: fields for example)?
Or is this for messages that are received on a DL address (that you have connected to Front), from which you’re looking to send auto-replies?
Cheers 🙏
Luke
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