Why is it that all of my archive messages when i get replies, are no longer showing in “Open”? They are not unarchiving and I have no idea why. I currently dont have any rules in place so that should not be the issue.
Solved
Archive Conservations not Unarchiving when I receive an email. And new emails going to Archive.
Best answer by cat_apac
Hi there! That certainly shouldn’t be happening, we’d love to take a closer look at the situation.
We will reach out to you directly because there might be something to troubleshoot with your specific account.
Thanks!
Cat
+6Hi there! That certainly shouldn’t be happening, we’d love to take a closer look at the situation.
We will reach out to you directly because there might be something to troubleshoot with your specific account.
Thanks!
Cat
Login to the community
No account yet? Create an account
Use your Front credentials
Log in with Frontor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.