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Ability to see how many conversations are under the Open and Waiting tabs

  • October 14, 2024
  • 3 replies
  • 87 views

jacobbay

The ability to see how many conversations are under the Open and Waiting tabs. Preferably directly in the interface. This is quite critical for us in customer service management.

Would it be possible to add this? 

 

Best answer by Javier - Developer Relations

Hi @jacobbay,

 

You can submit this as a Product Idea.

 

Cheers

3 replies

Javier - Developer Relations
Forum|alt.badge.img+9

Hi @jacobbay,

 

You can submit this as a Product Idea.

 

Cheers


jacobbay
  • Author
  • Conversationalist
  • October 15, 2024

Are you able to handle it, or should I take care of it? Adding images in the Idea area isn't possible. @Javier - Developer Relations 


Javier - Developer Relations
Forum|alt.badge.img+9

Hey @jacobbay, you’ll have to submit the idea. Feel free to include the link to this post if you want to share the image.