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jacobbay
Conversationalist
Oct 14, 2024 2:55 PM UTC
Solved

Ability to see how many conversations are under the Open and Waiting tabs

The ability to see how many conversations are under the Open and Waiting tabs. Preferably directly in the interface. This is quite critical for us in customer service management.

Would it be possible to add this? 

 

Javier - Developer Relations
Community Manager
Oct 15, 2024 2:53 PM UTC

Hi @jacobbay,

 

You can submit this as a Product Idea.

 

Cheers

Javier - Front Developer Relations

3 replies

Javier - Developer Relations
Community Manager
Oct 15, 2024 2:53 PM UTC

Hi @jacobbay,

 

You can submit this as a Product Idea.

 

Cheers

Javier - Front Developer Relations
jacobbay
jacobbayAuthor
Conversationalist
Oct 15, 2024 2:57 PM UTC

Are you able to handle it, or should I take care of it? Adding images in the Idea area isn't possible. @Javier - Developer Relations 

Javier - Developer Relations
Community Manager
Oct 15, 2024 3:05 PM UTC

Hey @jacobbay, you’ll have to submit the idea. Feel free to include the link to this post if you want to share the image.

Javier - Front Developer Relations