Ability to see how many conversations are under the Open and Waiting tabs

Forum|Forum|1 year ago
October 14, 2024
3 replies
180 views

The ability to see how many conversations are under the Open and Waiting tabs. Preferably directly in the interface. This is quite critical for us in customer service management.

Would it be possible to add this?

Best answer by Javier - Developer Relations

Hi @jacobbay,

You can submit this as a Product Idea.

Cheers

Javier - Developer RelationsAnswer

Community Manager

Hi @jacobbay,

You can submit this as a Product Idea.

Cheers

Javier - Front Developer Relations

jacobbayAuthor

Conversationalist

Are you able to handle it, or should I take care of it? Adding images in the Idea area isn't possible. @Javier - Developer Relations

Javier - Developer Relations

Community Manager

Hey @jacobbay, you’ll have to submit the idea. Feel free to include the link to this post if you want to share the image.

Javier - Front Developer Relations

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