The ability to see how many conversations are under the Open and Waiting tabs. Preferably directly in the interface. This is quite critical for us in customer service management.
Would it be possible to add this?
The ability to see how many conversations are under the Open and Waiting tabs. Preferably directly in the interface. This is quite critical for us in customer service management.
Would it be possible to add this?
Are you able to handle it, or should I take care of it? Adding images in the Idea area isn't possible.
Hey
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